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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hassan Makuluboy

Hassan Makuluboy

March 19, 2026

5  out of  5
rating by Hassan Makuluboy
"They were so kind and helped us with any question we had."
We responded:
"Hello Hassan, I am so grateful for your kind words! Thank you for the five stars. "
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Tina Robison

March 12, 2026

5  out of  5
rating by Tina Robison
"I have been with Judy for years now. She and all her staff are always so friendly and helpful with anything I need. I have never thought of using anyone else."
We responded:
"Thank you for the array of stars ⭐️, Tina. So glad you appreciate our service. "
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Jacquelyn Clark

March 10, 2026

5  out of  5
rating by Jacquelyn Clark
"Debra & Judy are personable, efficient & helpful! I love working with them and that they take time to explain things. You feel like you’ve known them forever"
We responded:
"Thank you, Jacqueline for your glowing review. You know something? We clearly love working with you also and hope we can do that for a very long time! "
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Richard Benefield

February 27, 2026

5  out of  5
rating by Richard Benefield
"Debra is always awesome! Friendly, knowledgeable. Just a great experience. Judy is awesome too. They make a great team."
We responded:
"Aww shucks thanks Richard. We are grateful for your loyalty over the years!"
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Robert Escobar

February 27, 2026

5  out of  5
rating by Robert Escobar
"Great job! Very helpful in the process. Got great rate and insurance on vehicle quickly. Thank you Alex Alvarado."
We responded:
"That is so kind of you Alex. We are happy to be your new insurance agency! "
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heather B

February 19, 2026

5  out of  5
rating by heather B
"Debra is the friendliest, sweetest lady who knows her job very well. She is always able to answer my questions with professionalism and clarity. She’s empathetic and caring and I’m always glad when I get to talk with her. Calling an insurance company can be a dreadful task, but it’s never been such when I’ve called the State Farm office."
We responded:
"Heather! What a heartwarming and descriptive view of your sincere experience with my office. I can't wait to show Debra this -it will make her day. I am so grateful for customers like you who still appreciate a personal touch. Thank you for your review! "
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Bobby Counts

February 16, 2026

5  out of  5
rating by Bobby Counts
"Friendly and respectful"
We responded:
"Hello Bobby- are you describing your experience at Judy Samuel, State Farm or yourself? Because we find you friendly and respectful as well! Thank you for your kind words & taking the time to share your experience. "
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Anthony Bluitt

January 15, 2026

5  out of  5
rating by Anthony Bluitt
"Very courteous and friendly. And will work to give you the best rate, for your situation"
We responded:
"Well, thank you sir! So glad you had a great experience with us. "
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Jonathan Williams

November 19, 2025

5  out of  5
rating by Jonathan Williams
"Excellent service and great coverage!!!"
We responded:
"Thank you for you kind words, Jonathan. We are honored by your 5 stars, Jonathan."
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Ryan H

September 17, 2025

5  out of  5
rating by Ryan H
"Incredible personal service. Karie was kind and able to help me quickly and got me a great rate!"
We responded:
"Thank you Ryan! That means so much to us. "
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Eddie Miller

September 17, 2025

5  out of  5
rating by Eddie Miller
"I, Gwen DeMoultrie, have been a State Farm Client since I was yrs old growing up in Arizona. My parents also were decades long State Farm clients. When Eddie and I moved to Texas we sought out a reliable State Farm agent and were very happy with her until she passed away. We were assigned a replacement agent but were unhappy. A very dear friend recommended Agent Judy Samuel to me and I am beholding to her. The first time I contacted her office the phone was answered quickly by Debra and she talked to me like we were long lost friends recently reconnected. This office has contacted me whenever there were any changes or updates that I needed to know about that would affect me. I feel very well looked after and feel that Judy and Debra really care for me. Hadn't felt this way since Eddie passed away. I don't feel scared or confused anymore about my home or auto insurance questions and needs since they explain everything in detail and make sure I understand their explanations before the call ends! That's what really counts!"
We responded:
"I am SO honored by your positive feedback, but more importantly the time you took to explain how we earned your business over the years! What a special story that you took tie to share. We look forward to continuing our relationship over the years. It's always reassuring when a friend who knows you well, refers you to someone. Insurance is not fun to most, and definitely not easy. We are so grateful that you value personal service and accountability. I hope your words will encourage other wonderful customers like you to try us out. Thank you, Gwen- you're a 5-star customer to us! "
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Cheray Holdridge

September 2, 2025

5  out of  5
rating by Cheray Holdridge
"I have been with Judy Samuels State Farm for years. They take good care of their customers. I have car and home renters insurance and my rates are low. So call them today you won't regret it."
We responded:
"Cheray! Thank you so much for your kind words. We love taking care of you! "
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Vaughna Galvin

August 29, 2025

5  out of  5
rating by Vaughna Galvin
"Debra simplified the entire process and was a pleasure to work with."
We responded:
"Thank you for this wonderful review Vaughna. We look forward to building a long term business relationship with you. "
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Diann moran

August 29, 2025

5  out of  5
rating by Diann moran
"A big “shout out” to Debra Bassham with State Farm Insurance. She has been my agent for many years and has always been very helpful and supportive with my many questions. She is always a blessing to speak with."
We responded:
"Thank you, Diann. We think you're a blessing as a customer as well. It's nice when personal sincere service is appreciated so thank you for the wonderful "shout out"!"
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Mike Bernas

August 1, 2025

5  out of  5
rating by Mike Bernas
"Always helpful when things are needed with a quick response!"
We responded:
"Thank you Mike! We are so glad to have you as our customer. "
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Tim Bernier

July 31, 2025

1  out of  5
rating by Tim Bernier
"Looks like for me since I go to the store and go out once or twice a month excellent credit for accidents wws love you better off getting that limousine go to the store once a month"
We responded:
"Hello Tim. It makes me sad that you did not have a good experience. Is there something I can do to address your problem? Give me a call at 817-810-0143. Judy Samuel, Agent "
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Mia C

July 3, 2025

5  out of  5
rating by Mia C
"Debra was so kind and helpful. .I really appreciate how smooth and fast it was to get set up ."
We responded:
"We’re so appreciative for your feedback! It’s has been our pleasure to assist you with your insurance needs. "
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Hunter Gregory

July 2, 2025

5  out of  5
rating by Hunter Gregory
"Karie was the nicest person on the phone. She helped me setup my new life insurance and home owners policy. Amazing service, thank you!!"
We responded:
"Thank you for taking the time to give us this wonderful review. Karie is a treasure and truly loves helping customers. "
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Jordan Bristow

July 2, 2025

5  out of  5
rating by Jordan Bristow
"I’ll stay with State Farm because they have helpful and friendly staff like Karie. I got a new car and Karie found extra discounts for me and I am very grateful and I trust this office."
We responded:
"Thank you for taking the time to let us know how helpful Karie was in your process, Jordan! We’re thankful for your feedback! "
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Laura Bennett

July 1, 2025

5  out of  5
rating by Laura Bennett
"Great insurance company with a great staff!"
We responded:
"WE think you're pretty great as well, Laura. Especially since you took the time to give us valuable feedback. "
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Kim

June 27, 2025

5  out of  5
rating by Kim
"Judy Samuel State Farm has been my agent for years. They are always so helpful with any questions or issues. Debra is a rockstar! She has been a great help over the years with any questions or issues. Great office!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Paula Scott

June 24, 2025

5  out of  5
rating by Paula Scott
"I got my Homeowners Renewal and when friends are getting mega increases and deductible increases, State Farm is only increasing me to a 2% ded for Wind & Hail all other staying at 1% ded. Annual increase was only $57. I am not going anywhere. I would never get the PERSONAL SERVICE EXPERIENCE that I get from Debra and Judy Samuel Agency of State Farm"
We responded:
"Hello Paula. Thank you for your wonderful review. It’s especially appreciated since we are experiencing so many changes in the insurance industry and are choosing to be accountable and available to answer our customer questions. Your insight is invaluable to me. - Judy Samuel, State Farm Agent. "
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René Günter

May 14, 2025

5  out of  5
rating by René Günter
"Debra @JudySamuel State Farm is so quick to take care of my needs! I’m so thankful she is my contact as her customer service is world class."
We responded:
"It means the world that you took the time to leave a review! We love having you as our Customer and our honored that you Choose State Farm and our agency to protect your assets."
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Todd Morrison

May 13, 2025

5  out of  5
rating by Todd Morrison
"Judy is always on top of her game when asked questions about any policy I have. If busy, she no matter what will get back as soon as possible. Judy and her staff are very polite, respectful, knowledgeable, and provide non stop support until you understand and are happy."
We responded:
"Thank you so very much for your kind words, Todd. You make it a pleasure to be your agent. Thank you for taking the time to give us some positive feedback on what we love to do help customers get to a better place."
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Shirley Zielke

May 8, 2025

5  out of  5
rating by Shirley Zielke
"Judy Samuel and her associate Debra have taken care of our insurance needs for many years. They are very knowledgeable and courteous!"
We responded:
"Thank you for your kind words Shirley! Your loyalty to State Farm and especially our agency is Valued more than you know"