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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mia C

July 3, 2025

5  out of  5
rating by Mia C
"Debra was so kind and helpful. .I really appreciate how smooth and fast it was to get set up ."
We responded:
"We’re so appreciative for your feedback! It’s has been our pleasure to assist you with your insurance needs. "
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Hunter Gregory

July 2, 2025

5  out of  5
rating by Hunter Gregory
"Karie was the nicest person on the phone. She helped me setup my new life insurance and home owners policy. Amazing service, thank you!!"
We responded:
"Thank you for taking the time to give us this wonderful review. Karie is a treasure and truly loves helping customers. "
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Jordan Bristow

July 2, 2025

5  out of  5
rating by Jordan Bristow
"I’ll stay with State Farm because they have helpful and friendly staff like Karie. I got a new car and Karie found extra discounts for me and I am very grateful and I trust this office."
We responded:
"Thank you for taking the time to let us know how helpful Karie was in your process, Jordan! We’re thankful for your feedback! "
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Laura Bennett

July 1, 2025

5  out of  5
rating by Laura Bennett
"Great insurance company with a great staff!"
We responded:
"WE think you're pretty great as well, Laura. Especially since you took the time to give us valuable feedback. "
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Kim

June 27, 2025

5  out of  5
rating by Kim
"Judy Samuel State Farm has been my agent for years. They are always so helpful with any questions or issues. Debra is a rockstar! She has been a great help over the years with any questions or issues. Great office!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Paula Scott

June 24, 2025

5  out of  5
rating by Paula Scott
"I got my Homeowners Renewal and when friends are getting mega increases and deductible increases, State Farm is only increasing me to a 2% ded for Wind & Hail all other staying at 1% ded. Annual increase was only $57. I am not going anywhere. I would never get the PERSONAL SERVICE EXPERIENCE that I get from Debra and Judy Samuel Agency of State Farm"
We responded:
"Hello Paula. Thank you for your wonderful review. It’s especially appreciated since we are experiencing so many changes in the insurance industry and are choosing to be accountable and available to answer our customer questions. Your insight is invaluable to me. - Judy Samuel, State Farm Agent. "
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René Günter

May 14, 2025

5  out of  5
rating by René Günter
"Debra @JudySamuel State Farm is so quick to take care of my needs! I’m so thankful she is my contact as her customer service is world class."
We responded:
"It means the world that you took the time to leave a review! We love having you as our Customer and our honored that you Choose State Farm and our agency to protect your assets."
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Todd Morrison

May 13, 2025

5  out of  5
rating by Todd Morrison
"Judy is always on top of her game when asked questions about any policy I have. If busy, she no matter what will get back as soon as possible. Judy and her staff are very polite, respectful, knowledgeable, and provide non stop support until you understand and are happy."
We responded:
"Thank you so very much for your kind words, Todd. You make it a pleasure to be your agent. Thank you for taking the time to give us some positive feedback on what we love to do help customers get to a better place."
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Shirley Zielke

May 8, 2025

5  out of  5
rating by Shirley Zielke
"Judy Samuel and her associate Debra have taken care of our insurance needs for many years. They are very knowledgeable and courteous!"
We responded:
"Thank you for your kind words Shirley! Your loyalty to State Farm and especially our agency is Valued more than you know"
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Lydia Miller

May 6, 2025

5  out of  5
rating by Lydia Miller
"Excellent folk! Judy, Debra the rest of the team take great care of everyone."
We responded:
"Thank you, Lydia! We value your opinion and am so glad you took tie to share it. JUDY SAMUEL, Agent"
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Sharon George

April 27, 2025

5  out of  5
rating by Sharon George
"My husband and I got our first home insured through this agency. It was an excellent experience for us as newbies. Judy and her team took the time to answer all our questions and made sure all the paperwork was done in time for closing."
We responded:
"You guys are both such a pleasure to work with! We are honored that you chose us to be your insurance agency. Thank you for the wonderful review. "
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Wanda Randall

April 12, 2025

5  out of  5
rating by Wanda Randall
"On today (4-11-25) I was blessed to meet Judy Samuel and Mrs. Debra at State Farm. Those are some amazing ladies. They solved my insurance issues and I left feeling good about my coverage. Thanks a Million Ladies So if you are indeed of insurance go by and see Judy Samuel at State Farm in Ft. Worth, they are GREAT!!👍"
We responded:
"Thank you, Wanda- we are blessed to have met YOU! So glad you chose us to be your insurance provider."
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Paula8 Doyal

April 7, 2025

5  out of  5
rating by Paula8 Doyal
"Judy, as usual is very patient with all my questions as well as great service. She goes out of her way to assist me with all my questions. She is one of the reasons I selected State Farm for my insurance needs."
We responded:
"Thank you, Paula. We enjoy being your insurance confidents and you're a pleasure to work with. "
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Emily Mifsud

April 3, 2025

5  out of  5
rating by Emily Mifsud
"I've been with this office since I was a new driver as a teen! Now I'm a homeowner and married to my wonderful husband. Anytime I need to change coverage either for my husband's job or to see if I can lower my rates, Debra always makes sure I'm informed about my coverage before making a final decision. Judy Samuel and her team has got me covered for life."
We responded:
"Well Emily, I'm so honored you took the time to recognize Judy Samuel State Farm but ESPECIALLY your amazing long-time relationship with Debra! That's what we are all about! We are so fortunate to have you as our customer and love that relationships and great service matter to you! Thank you for your thoughtful 5-star review! "
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Steven Croft

March 18, 2025

5  out of  5
rating by Steven Croft
"Debra was very helpful in providing me a copy of one of our policies that we needed."
We responded:
"Thank you for reviewing our State Farm office and Debra in particular, Steven! I am thrilled to know you had a positive experience with us; your satisfaction is our priority! We look forward to continuing to support your insurance needs.-JUDY SAMUEL, Agent"
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Raul Canez

February 24, 2025

5  out of  5
rating by Raul Canez
"We returned from a business trip to discover our water pipes had burst due to the freezing temperatures this February. We filed a claim on our home insurance. Debra Bassham in a telephone call and then inperson explained the process and our options. She was professional in her explanation and even more importantly she was kind and gentle. We were under a great deal of stress and she was perfect. I highly recommend Debra Bassham and Judy Samuel."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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carol roper

February 21, 2025

5  out of  5
rating by carol roper
"I have had the pleasure of working with Judy Samuel’s State Farm office for years and I am impressed with the level of professionalism and courteous customer service they provide. The team is extremely knowledgeable, taking the time to explain my auto and home insurance options clearly, ensuring I understand all my coverage details. What really stands out is the attentive and responsive staff (thank you, Debra). Whenever I have had a question or needed assistance, they have always gone above and beyond to help. Whether it is adjusting my policy or helping with claims, they make the entire process seamless and stress-free. It is rare to find such reliable and friendly customer service these days. I highly recommend this State Farm office for anyone looking for a trustworthy insurance provider. Their dedication to their customers is truly unmatched!"
We responded:
"Thank you for reviewing our State Farm office, Carol! Debra and I are thrilled to know you had a positive experience with us over the years. I don't know if you know this, but we are huge fans of you as well! You're a delightful customer & we look forward to continuing to support your insurance needs for many more years. Your SF Agent, JUDY SAMUEL. "
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Cecy Diaz Win

January 18, 2025

5  out of  5
rating by Cecy Diaz Win
"I had the privilege to meet Judy 5 years ago, she is one of the most down to earth, person I’ve met! If you are looking for top notch service and outstanding experience, she is your Gal!"
We responded:
"Thank you so much Cecy! I’m a big fan of yours as well. We value so many of the same professional virtues. "
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Brian Milot

October 15, 2024

5  out of  5
rating by Brian Milot
"Keely was on it with my app data issue and we got it all worked out. I appreciate her follow ups as well😊"
We responded:
"Thanks for your kind words Brian."
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Bobby Grigsby

October 10, 2024

5  out of  5
rating by Bobby Grigsby
"I'm pleased to be a customer of this organization. Debra is always my go-to person for my insurance needs. She and Judy are always extremely helpful, courteous, professional and efficient in their service to me. I've been their customer for many, many years and will continue to be. Great people and great service!!"
We responded:
"Hello Bobby, I’m so grateful that you took the time to let us know the job we are doing and will continue to do for you. In Debra and my book, you’re a five star customer who appreciates the added value we offer with our personal approach and that makes us feel appreciated. Thank you for your review !"
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Laura Pence

October 9, 2024

5  out of  5
rating by Laura Pence
"Roadside assistance for a new car battery helped me so much and saved me a lot of time and money! I had a new battery within 2-3 hours and only had to pay for the battery itself. The entire process was extremely easy and I am very thankful for State Farm’s roadside assistance!"
We responded:
"Thank you, Laura. I am so glad you had a good experience! "
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Tom Westerheide

October 1, 2024

5  out of  5
rating by Tom Westerheide
"Debra Bassham is the best StateFarm Representative EVER. She has always been so nice and willing to help with whatever issue I might have. She is a very hard worker and knows so much about insurance. I am blessed that Debra has taken great care of me for over the 35 plus years I have been with State Farm. Thank you so much!!!"
We responded:
"Tom, thank you for Debra’s glowing review. She has always valued her customer relationships and put ex their best interest first as long as I’ve know her. It’s good to know that customers like you recognize her work ethic and character. Thank you once again. — Judy Samuel, Agent🤗. "
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Dennis Omari

September 25, 2024

5  out of  5
rating by Dennis Omari
"Best around. Treat my family and I like family always. Truly a blessing to insure with Judy Samuel’s branch"
We responded:
"Dennis! I’m so honored that you feel this way. You and your family are more than customers to us - family !"
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fortworthron

September 25, 2024

5  out of  5
rating by fortworthron
"I've recently switched my car insurance to Judy Samuel State Farm. Working with Debra at the office has been really easy. With a single call, I was able to get insurance on one car stopped, set up starting insurance on another new car, and had insurance ID for the new car emailed to me in mere minutes! Thanks Debra at State Farm... :-)"
We responded:
"Thank you Ron. What a great compliment to Debra that you took the time to write this heartfelt review. We are looking forward to building a long-term business relationship with you.📞call anytime "
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Angie Weiss

September 20, 2024

5  out of  5
rating by Angie Weiss
"I write this post to brag specifically about Debra the great! Do we love State Farm? Not always. Do we love Debra who works in Judy Samuel's office for State Farm? YES! Every time I call Judy Samuel's office, Debra is the absolute best. If you are weary about StateFarm, I completely understand. State Farm is a huge company with TONS of employees. The branch that you choose matters! I have searched far and wide..... Judy Samuel's office is the BEST branch, and the reason is because Debra answers the phone to help you out. Debra treats you like family. She has helped me every single time I have called the branch. She is knowledgable, reliable, and helpful. Night and day difference from my previous State Farm branch. Thank you Debra, for all that you do. State Farm is lucky to have you!"
We responded:
"Angie- this was a much needed end of the week compliment for my hard working Team member. Thank you so much for taking the time to spell out it what personal service from a dedicated customer oriented person means to you! "