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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sean Nguyen

November 16, 2023

5  out of  5 rating by Sean Nguyen
"Judy and Debra are great people to work with. They are highly responsive and go the extra mile for their clients. The truly care for the people they are working with!"

Linda Bradfield

November 15, 2023

5  out of  5 rating by Linda Bradfield
"Quick and attentive service. what more could you ask. Very pleasant agent, also."

Mark Dunlap

September 6, 2023

5  out of  5 rating by Mark Dunlap
"Debra is always responsive to calls and request. She has great knowledge and insight. Very helpful."

Shaw Nee Stearns

August 9, 2023

5  out of  5 rating by Shaw Nee Stearns
"Debra bent over backward twice to help resolve an issue for me. She literally saved my life!!!!!"

Ash F

July 5, 2023

5  out of  5 rating by Ash F
"We love Judy!"

Melissa McAdoo

April 11, 2023

5  out of  5 rating by Melissa McAdoo
"I've been with Judy Samuel's office for all my insurance needs since 2002, starting with auto and adding homeowners and life policies over the years. Judy, Debra and the rest of the office staff are thorough, patient, knowledgeable, and even fun to talk to insurance about. Every change or addition has been seamless and trouble-free. I give Judy and her staff my highest recommendation for any insurance."

Texas Meg

March 23, 2023

5  out of  5 rating by Texas Meg
"Judy and Debra are a winning team. They will take care of all your insurance needs with the old-fashioned warmth of dependable customer service. They know what it takes. Not true for many other agents! Go to Judy Samuel...for that home town feel and feel well served!!"

Jamey and Diana Smith

March 18, 2023

5  out of  5 rating by Jamey and Diana Smith
"Debra and Judy are amazing! I recomend them to everyone I know."

Martin Gilbert

February 14, 2023

5  out of  5 rating by Martin Gilbert
"They are a wonderful office. Everyone I dealt with was happy to help. Any issue that comes up the team is ready for."

Michael Green

February 12, 2023

5  out of  5 rating by Michael Green
"I have been insured by Judy Samuel almost 20 years now covering several cars. Working with her and Debra in her office is always a comfort when a distressing insurance event occurs. I am so happy to be a client."

Sonia Bitar

February 9, 2023

5  out of  5 rating by Sonia Bitar
"I am very thankful for Judy & Debra as they’ve helped me establish a positive relationship with state farm since early 2017. They’ve always assisted me very kindly and promptly each time I called in or stopped by the office. Thank you for all that you do!"

Mike Silvey

January 4, 2023

5  out of  5 rating by Mike Silvey
"Great to work with. Just switched from all state!"

cee bee

December 7, 2022

5  out of  5 rating by cee bee
"My experience with Debra at State Farm was great! She had the knowledge, the time, and the interest to help me and I am lucky to have her helping me. Thanks to Debra!"

Sarah Hallgren

September 4, 2022

1  out of  5 rating by Sarah Hallgren
"Had been loyal customers with state farm for several properties and vehicles for YEARS. When we finally needed something they took 6 weeks to deny us coverage over wind and hail damage to the property. They disagreed with the roofing engineer and their adjuster was impossible to work with. They couldn't correctly send the files to the right person in the family and constantly mixed myself up with my mother, each of us getting only half the information. Then Judy Samuels herself called and asked if my mother has dementia (!!) Because she didn't know half the story when they had been constantly been incorrectly contacting the wrong person. They insured the house as it was, then came back to say that the wind damaged that resulted in a huge hole in the roof, which I had dated pictures of at the time of the storm, was caused by NEGLECT, and that the house was improperly built 40 years ago so they wouldn't give us a dime after the huge storm ripped a hole in our house. The adjuster also said he didn't think there was a storm on the day despite my dated pictures, the multiple structures that were damaged on the property, and the numerous HUGE trees that were downed. What more proof do you need? This is the same storm that ripped the roof off Old town brewery. If you want to throw your money into a hole of liars, and be treated with disrespect after they take your money, then Judy Samuels office at state farm is the right place for you. If you like stealing other people's money and treating them like garbage, you might call up and ask for a job."

S Guerra

September 30, 2021

1  out of  5 rating by S Guerra
"Disappointing. Tried moving my policy to TX and called three times and only to be given the run around. Spoke to Debra and she was always so quick to get me off the phone. Even asked for a quote for renters and Debra didn’t do anything as to find my policy in their system or to call my current agent. She would then say oh yea, I’ll email you quotes. So glad I found another State Farm agent willing to assist me."

Hope Kahan

August 25, 2021

5  out of  5 rating by Hope Kahan
"I have been with Judy Samuel's office for many years and even though I receive frequent solicitations from other insurance providers advertising special rates, I have never considered leaving because of the extremely personal and wonderful customer service I have consistently received, especially from Debra Bassham in Judy's office. When you have an insurance need, you don't want to risk poor service or slow response times. Debra always goes the extra mile. For example, I recently told her I was likely moving out of state and she researched the area and made personal calls to find the best agent for me. She didn't just choose by geography, she chose by attentiveness and tenure and personality. The agent she connected me with turned out to be incredibly wonderful, just like Debra! I have peace of mind knowing there are real people who care in this office!"

Waqas ali

March 8, 2021

1  out of  5 rating by Waqas ali
"Wawa's. 232 Hi OK"

Em Duplessis

November 24, 2020

5  out of  5 rating by Em Duplessis
"I am blessed to have Miss Judy and Miss Deborah looking out for me all these years. They are truly the BEST! 🦸‍♀️🦸‍♀️"
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michael wilson

October 22, 2020

5  out of  5 rating by michael wilson
"I have been with Judy for 25 years! My relationship with Judy and Debra lasted longer than my marriage! They have always gone out of there way to be for me all these years. They are more than good neighbors they have become amazing family. Thank y'all so much!"

Debra Bassham

April 17, 2020

5  out of  5 rating by Debra Bassham
"AAplus service🤩From Judy and Debra and staff with a most personable touch to all things Relative to your insurance needs! Yes ! They are your good neighbor agency at 5220 Camp Bowie Blvd 76107😊🌞🇺🇸"

Paula8 Doyal

April 5, 2019

5  out of  5 rating by Paula8 Doyal
"Very nice experience and patient with ALL my questions ! And I can afford my insurance on my truck !"

Marla Leach

April 1, 2019

5  out of  5 rating by Marla Leach
"Please come see them,they will take care of you very well....."

Unik Neupane

March 27, 2019

5  out of  5 rating by Unik Neupane
"Perfect customer service, it was a wait because of their system but they didn't make me wait there doing nothing."

Lakina Brooks

March 22, 2019

5  out of  5 rating by Lakina Brooks
"Deborah and Judy are very helpful and knowledgeable. Thet are also very caring and treat you like family. Love these ladies."

Mindy Garcia

February 28, 2019

5  out of  5 rating by Mindy Garcia
"Always Helpful and willing to take care of things the right way. I love seeing Dakota, the Office pet she is so sweet and welcoming 🤩... Please call them for any insurance needs! Judy Samuel and staff is Definitely Here to Help Life Go Right."